One Platform. Many Products. Every Workflow.
Master Online is a connected suite of business products — CRM, Assessment Module, Certificate Pro, Training Manager and more — built for service businesses, training institutes, and consultancies who need their tools to actually work together.
6+
Integrated Products
50+
Data Fields per Contact
15+
Report Templates
5
Business Entities
Our Product Suite
Each product solves a specific business problem — and they all share the same contacts, entities, and reports so your data stays connected.
Master CRM
End-to-end CRM for service businesses — leads, enquiries, quotations, orders, and GST-compliant invoicing in one unified platform.
- Lead & enquiry pipeline
- Quotation & order workflow
- Invoice & collection tracking
Assessment Module
Build, deliver, and grade online assessments with question banks, timed tests, randomized sections, and detailed performance analytics.
- Question bank & test builder
- Auto & manual grading
- Candidate analytics
Certificate Pro
Design, issue, and verify professional certificates with branded templates, bulk generation, QR-based verification, and lifetime audit trail.
- Custom certificate templates
- Bulk issuance & email delivery
- QR verification portal
Training Manager
Manage batches, trainers, schedules, and attendance for training institutes — connected directly to assessments and certification.
- Batch & schedule planning
- Trainer & attendance tracking
- Course catalog management
Document Vault
Centralized, searchable document repository with version control, role-based access, and contact-linked filing for clients and employees.
- Version history
- Role-based permissions
- Contact-linked filing
Insights & Reports
Cross-product reporting dashboards covering sales pipeline, assessment outcomes, certification volumes, and employee performance.
- Pre-built dashboards
- Configurable column views
- Export to Excel & PDF
Platform Capabilities
Every Master Online product runs on the same foundation — multi-business support, shared contact master, and unified reporting.
Multi-Business Operations
Run multiple business entities — companies, LLPs, proprietorships — with entity-level data segregation across every product.
Unified Contact Master
Single repository for all individuals and companies, shared across CRM, assessments, certificates, and training.
Modular & Connected
Use one product or all of them — every module is integrated so data flows seamlessly between sales, training, and credentialing.
Configurable Workflow
Customizable activities, sources, contact groups, and categories to match how your business actually operates.
Fast & Reliable
Modern cloud infrastructure with quick page loads, secure data handling, and uptime your team can count on.
Built for Indian Business
GST-compliant invoicing, INR-first formatting, and templates tuned to Indian service businesses and consultancies.
Why Master Online?
Most businesses juggle five disconnected tools. Master Online replaces them with a single suite where every product talks to every other product.
One login, one contact list, one reporting layer across all products
Multi-business entity support with entity-level data tracking
GST-compliant invoicing built into the CRM module
Question banks, assessments, and certificates in one connected flow
Configurable report views and column settings for every module
Professional A4 print templates for quotations, invoices, and certificates
Built for Real Business Outcomes
Designed for Your Industry
Master Online adapts to your specific business needs